Cookies and related technologiesCookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device and to remember your actions and preferences (such as login details, language, font size and other display preferences) over a period of time. Web beacons (also known as internet tags, pixel tags and clear GIFs) are a similar technology which typically uses transparent graphic images placed on a site to gather information about a user. Web beacons are used in combination with cookies to measure the actions of visitors on websites. We make use of both cookies and web beacons when you visit our website, and refer to the technologies together as “cookies” throughout this policy.
Types of cookies used on this siteThere are different types of cookies, and these different kinds of cookies serve different purposes for viagogo and the third parties who place cookies on our site. Although these cookies mainly work in the same way there are some differences, and we’ve set out below the four categories of cookies we use on our website.
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, add items to your basket or to make payments via our website. We do not require your consent in order to place these cookies, and they provide essential website functionality and without them, you would be unable to use our website and services.
Functionality cookies. These are used to recognise you and choices you make when you return to our website. This enables us to enhance and personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region and your log-in information). When you first access our website, we ask for your consent to place functionality cookies on your device.
Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it, including items that have been clicked on and the individual pages viewed. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. These cookies may be provided by our third party analytic provider, Google Analytics, but any information collected is only used by viagogo for purposes related to improving our website. When you first access our website, we ask for your consent to place analytical/performance cookies on your device.
How to control and delete cookiesWhen you first use our website, you will see a “pop up” cookies notice. By using our website after accepting the cookies notice, or by browsing our website after you have been presented with this notice, you agree to us placing cookies on your device in accordance with the terms of this Cookies Policy. The majority of web browsers accept cookies, but you can usually change the web browser’s settings to refuse new cookies, disable existing ones or simply let you know when new ones are sent to your device. If you do not consent to our use of any of the cookies listed above, please disable them following the below instructions so that cookies from our website cannot be placed on your device. In order to do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility). Alternatively, you can visit www.aboutcookies.org for further information on how to change cookie settings across various browsers (e.g. Mozilla Firefox, Google Chrome, Internet Explorer and Safari). However, please be aware that, if you refuse or disable cookies, some of the website’s functionality may be lost. For more information on how to opt-out of advertising cookies, you can follow the links in the ‘Advertising Cookies’ section above to the third party websites or you can visit the Network Advertising Initiative’s opt-out page which provides an online tool for you to remove third party cookies placed by the Network Advertising Initiative’s members from your devices. For analytics cookies provided by Google Analytics, you can install the Google Analytics opt-out browser add-on, which will prevent your browser from sending information to Google Analytics. In addition, disabling a cookie or category of cookie does not delete the cookie from your device; you will need to do this yourself from within your browser.